HelpDesk Host
Everyone
Users Interact
Experience digital evolution now in your hands through HelpDesk Host. IDrive Inc serves top-tier performance for APPzone users. Find out more details in Communication.
Easy Ways To Access HelpDesk Host
Receive on-demand remote assistance instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way.
The remote control feature in HelpDesk Host app requires Accessibility permissions to enable a technician to remotely view and control your device for enhanced experience.
Using the Android OS accessibility API, the app grants the technician remote control access of the device with your permission. It does not collect any personal and sensitive data.
You need to enable the app under the Accessibility settings on your Android device.
RemotePC applies the highest security standards to your connections,ensuring you are always in control of granting access to your device and
establishing or ending sessions.
We display the technician name and email address and encourage everyone to verify the technician's identity before granting access to any device to ensure your security.
Features
* Easy remote support on-demand from your trusted technician.
* Chat with technicians via text during the session for better understanding of the issues.
* The remote support is developed using TLS v 1.2/AES 256-bit encryption, so rest assured, the connection is highly secure.
The remote control feature in HelpDesk Host app requires Accessibility permissions to enable a technician to remotely view and control your device for enhanced experience.
Using the Android OS accessibility API, the app grants the technician remote control access of the device with your permission. It does not collect any personal and sensitive data.
You need to enable the app under the Accessibility settings on your Android device.
RemotePC applies the highest security standards to your connections,ensuring you are always in control of granting access to your device and
establishing or ending sessions.
We display the technician name and email address and encourage everyone to verify the technician's identity before granting access to any device to ensure your security.
Features
* Easy remote support on-demand from your trusted technician.
* Chat with technicians via text during the session for better understanding of the issues.
* The remote support is developed using TLS v 1.2/AES 256-bit encryption, so rest assured, the connection is highly secure.
Instant On-demand remote support or schedule a session with HelpDesk by RemotePC
Updated on
Jul 10, 2026
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesabout how developers declare sharing
- No data collectedabout how developers declare collection
- Data is encrypted in transit
- You can request that data be deleted
Ratings and reviews
965 reviews
Pamela Gladden
- Flag inappropriate
July 9, 2025
I urge people to NOT use this app. I had an issue with a payment on my ROKU account I called a number I thought was customer service. Little did I realize the entire call was a waste of time. Luckily I don't have sensitive info on this phone! Do not allow access to your phone ever! I was frustrated at the time and didn't realize what was happening, calm down so that you can think things through, I did not resolve my situation through this app I had to fix the problem myself!
127 people found this review helpful
IDrive Inc
July 10, 2025
Dear Pamela Gladden,
We advise users to be cautious of unsolicited calls. Always verify the technician’s identity before granting access to your device. For more information or to report a scam,
go to Settings > Report scam or visit our help page: https://www.remotedesktop.com/helpdesk/guard-against-scam.htm
mslmob12
- Flag inappropriate
June 17, 2025
Never use this app! I was frustrated with my TV because it wasn't working right. I got desperate enough to call a helpline and they asked to look up a deposit to my account. When I heard that, I hung up and dealt with the problem myself. I did and now my TV works! If you have a problem, just calm down and figure it out yourself. Never give access to your phone to ANYONE!!!
121 people found this review helpful
Wesley Brown Jr
- Flag inappropriate
August 19, 2026
Didn't help with getting back into my old Facebook Wesley mrright brown at all only thing happened was my information got exposed and money being ask for.
IDrive Inc
August 24, 2026
Dear Wesley Brown Jr,
We advise users to be cautious of unsolicited calls. Always verify the technician’s identity before granting access to your device. For more information or to report a scam,
go to Settings > Report scam or visit our help page: https://www.remotedesktop.com/helpdesk/guard-against-scam.htm
What’s new
Added option to report scam under settings.
